If the screen stays on, Net Nanny continues counting screen time and in general more battery is consumed. To get the best performance and to avoid problems or inaccurate reports, users turn screen off when the device is not in use. Q: The battery life on my iOS device seems shorter after installing Net Nanny ®Īlong with monitoring Internet activity and Apps, Net Nanny also monitors screen time usage. Toggle the VPN to off, and the VPN will automatically re-enable to “On”. Resolution 3 On the iOS device protect by Net Nanny, open Settings, then General, then VPN. Important: Disabling or changing this setting will break internet connectivity for the protected device. Tap on the App name and make sure the “Allow Location Access” is set to “Always”. Scroll down to the Net Nanny Child App this is named “NN”. Resolution 2 On the iOS device protected by Net Nanny, open Settings -> Privacy -> Location Services. The simplest way to leave the App running in the background is to open the Net Nanny App, then simply open another App and continue using the device normally. Closing the App will disable Internet access until the App is re-opened. Do not swipe the Net Nanny Child App away or close it. Important note: For iOS devices, the Net Nanny Child App must remain running in the background for the Internet to continue to work correctly. If it has stopped, please start it and check to see if the Internet is now working. Resolution 1 (most common) Verify that the Net Nanny child app is running. Typically this is resolved by one of the 3 actions listed below
Select the Menu option in the top right corner.Go to the Parent Dashboard and login with your account credentials.Q: How do I reinstall Net Nanny ® on a replacement mobile device or computer? Net Nanny ® will ask you to enter your account credentials to authorize the installation.
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Then, follow the instructions to download and setup Net Nanny ®.
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To install Net Nanny ® on your computer or mobile device, first make sure you have an account and then simply download the software by visiting the installation page from the device you wish to protect. Installation Q: How do I install Net Nanny ® on my kid's device? Net Nanny ® currently supports the following operating systems: Q: What operating systems are currently supported by Net Nanny ®? Net Nanny ® is the most complete solution offering the following essential parental control features: Internet filtering, pornography blocking, website blocking, screen time management, location tracking, alerts & reporting, app blocking, access to a Family Feed overview and the Parent Dashboard.
Net Nanny ® supports multiple operating systems: Windows, macOS, and iOS.
Net Nanny ® is the #1-rated Internet filter and the most trusted parental control solution for families since 1996. If you contact us via email, we will get back to you before the end of our next business day.Īndroid, Kindle Fire, and Chromebook devices are currently not supported, pending the release of our new version in the fourth quarter of 2023.Ībout Net Nanny ® Q: How does Net Nanny ® compare to other parental control software on the market? Net Nanny ® 10 Support Please contact us via live chat during our customer service hours or via email Android, Kindle Fire, and Chromebook devices are currently not supported, pending the release of our new version in the fourth quarter of 2023.
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